Online Banking
Online Banking
First time log on - step by step
If you haven't logged on in a while or haven't tried the new Heartland Credit Union online or mobile banking, use your current DCCU eBanking User ID and password to log in, but please note that, for security purposes, you will be asked to change your password upon your first login. If you have multiple DCCU accounts, enter the username associated with your lowest account number. You will be able to access all your accounts from this login. If you have BOTH DCCU and HCU accounts, log in with your HCU username and password. You will see your DCCU accounts and HCU accounts.
To use mobile banking delete your DCCU app and download the Heartland Credit Union app from your app store.
If you need assistance logging in to online or mobile banking try this Forgot Username or Password - step by step OR call 800 362-3944 for assistance.
Bill Pay
Heartland Credit Union's Bill Pay - setting up new payees.
eStatements
How to set up eStatements in online banking.
eStatement Retrieval Instructions - Back Statements
DCCU members can retrieve your eStatements from October 2020 to August 2022. All members received their September 2022 statement via printed mail. Follow these instructions:
- Log on to eStatements
- Enter DCCU Account Number
- Enter Password
- Use “Forgotten password” link if needed. A link will be emailed to the account holder’s eStatement email address. Contact us if you need further assistance.
- Once logged in, select the hamburger icon on the upper right
- Select Statement Library
- Select Statements
Transfers
How to set up transfers in online banking
