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Cybersecurity Tips

Keep up to date on the most current cybersecurity tips to help ensure your private, personal information remains secure.

Password Security

Keep passwords in a safe place and avoid using the same password for multiple sites. If one site gets compromised, attackers will often try stolen passwords on common sites like social media, email, and banking. Many online services now support optional two-factor authentication (2FA). This provides added protection in the event a password is stolen and often takes the form of a text message or mobile app code that is used in tandem with a password to log-in to your accounts.

Device Updates

Keep all internet-connected devices up-to-date with the latest software. Some are easy to overlook such as smart TVs and WiFi routers. The manufacturers release security patches periodically which resolve problems that could be exploited by attackers.

Security Software

Ensure you are running anti-virus software on your mobile devices and computers. Free options are better than nothing, but if you can afford the annual fee for greater functionality you will often be better protected. Look for “anti-exploit” or “intrusion prevention” features – these go beyond basic anti-virus.


Attackers often use telephone calls, emails, and text messages to trick or intimidate you into giving out sensitive information. DCCU will never contact you and ask for your full debit card number, full social security number, PIN or passwords. When in doubt regarding the authenticity of a communication, please call us at 608-256-5665 or 800-593-3228.

Be wary of unsolicited emails or other messages from any source (even if you know the sender) and use extra caution if they contain links or attachments.

Monitor Your Credit Report

Regularly review your credit report to monitor for identity theft. This may look like new loan accounts or credit cards that you didn’t open. You are entitled to a free annual credit report at

Monitor Your Accounts

Review your account statement and eBanking account history regularly to watch for unexpected transactions. Contact us right away if you notice a suspicious transaction. You are not liable for fraudulent activity if it’s promptly reported.

Keep Your Debit and Credit Cards Safe

Do not share your PIN (personal identification number) with anyone and keep it physically separate from the card. Set up your mobile devices to require a password before app store purchases are authorized. Only the cardholder named on the card is authorized to use it.


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