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credit union jobs in Madison, WI at Dane County Credit Union

Careers

Feel the excitement!

You will LOVE working for Dane County Credit Union. Join the team that values its co-workers as much as the members we serve. Your outgoing, energetic and fun personality is just what we are looking for!

Recovery Specialist - Full Time

The primary role of this position is to assist Dane County Credit Union in living out its mission, “building lifetime relationships with personalized financial solutions,” by providing outstanding service to each individual.

Major duties/responsibilities

  • Outbound collection calls on past due accounts. Interview the members to determine reason for delinquency. Take appropriate action to resolve the account (could include loan modifications or loan workouts). Counsel members concerning their financial obligations, advise of options, and solicit payment agreements.
  • Respond to member inquires by phone, email, and in person.
  • Recommend further action as deemed necessary (i.e. repossession, legal action, foreclosure, referral to collection agency). Demonstrate judgment and discretion within the framework of all applicable regulations and policies.
  • Ensure member files are kept updated and complete, and all required documents are filed to include payment plans, collection letters, and recommend quarterly charge offs.
  • Perform duties of Collateral Protection Insurance (CPI) program.
  • Perform other duties as directed by supervisor and management.

This position is full time and the hours will be Monday through Friday 8:15 a.m. to 5:15 p.m. with a one hour lunch.

Please apply online. Cover letters and resumes can be sent to our Human Resources Department.

Employment Application

Member Service Representative - Part Time/Full Time

The primary role of this position is to assist Dane County Credit Union in living out its mission, “building lifetime relationships with personalized financial solutions,” by providing outstanding service to each individual. A key component of this position is to identify the financial needs of members and prospects and recommend an appropriate credit union solution.

Major tasks/responsibilities

  • Identify relationship-building opportunities with every contact, cross sell savings, loans, and self-service products
  • Assist members with financial transactions. Balance cash drawer and vaults, if applicable, according to standards.
  • Perform general maintenance of existing accounts
  • Assist members with online banking and offers other technical assistance as needed
  • Meet or exceed established sales, service, and buyout goals

Full time - typically Monday through Friday 8:45 am to 5:45 pm and every other Saturday from 8:45 am to 12:15 pm. Shifts could be as early as 7:15 am and as late as 6:15 pm and include additional Saturdays as needed.

Part time – typically 3-4 days a week Monday-Friday plus Saturday.  Monday through Thursday hours may be 11:45 am to 5:45 pm, Friday 11:45 am to 6:15 pm, and every Saturday from 8:45 am to 12:15 pm. Shifts could be as early as 7:15 am and as late as 6:15 pm and subject to change depending on branch needs.

Requirements:

  • Must be capable of regular, reliable and timely attendance.
  • Strong organizational, time management and interpersonal skills
  • Solid written and verbal communication skills
  • Ability to analyze and resolve situations independently using sound judgment

Please apply online. Cover letters and resumes can be sent to our Human Resources Department.

Employment Application

Member Service Representative
(With prior financial experience)

The primary role of this position is to assist Dane County Credit Union in living out its mission, “building lifetime relationships with personalized financial solutions,” by providing outstanding service to each individual. A key component of this position is to identify the financial needs of members and prospects and recommend an appropriate credit union solution.

Major tasks/responsibilities

  • Identify relationship-building opportunities with every contact, cross sell savings, loans, and self-service products
  • Open and close accounts, and perform general maintenance of existing accounts
  • Interview loan applicants, complete loan applications, and communicate all aspects of the loan with the member
  • Assist members with online/mobile banking and offers other technical assistance as needed
  • Initiate outbound call contact to offer appropriate credit union products and services using leads provided
  • Meet or exceed established sales, service, and buyout goals

Schedule: Full time - typically Monday through Friday 8:45 am to 5:15 pm and every other Saturday from 8:45 am to 12:15 pm. Shifts could be as early as 7:15 am and as late as 6:15 pm and include additional Saturdays as needed.

Requirements:

  • Must be capable of regular, reliable and timely attendance.
  • Experience with deposit accounts and consumer lending.
  • Strong organizational, time management and interpersonal skills
  • Solid written and verbal communication skills
  • Ability to analyze and resolve situations independently using sound judgment

Please apply online. Cover letters and resumes can be sent to our Human Resources Department.

Employment Application

DCCU offers both full and part-time employee benefits:

  • Competitive compensation
  • Medical and dental insurance (minimum hours required)
  • Vision insurance
  • Life and disability insurance
  • Flexible spending program
  • 401(k) with employer contributions and match
  • Paid holidays and volunteer time
  • Generous paid time off
  • Wellness benefits
  • Tuition assistance
  • Computer purchase program

We are an equal opportunity employer. All applications will be considered solely on the basis of qualifications and ability, without regard to race, religion, color, sex, age, national origin, handicap, sexual orientation, or other protected class status as defined by applicable local, state, or federal laws.

Employment Application

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