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Phone, Email & Mail


Phone Numbers

Department Phone Number
General 608 256-5665
800 593-3228
Fax 608 284-4700
TLC (telephone banking) 800 724-7582
Visa Credit Card
800 558-3424
Visa Debit/Check Card
800 472-3272
Visa Debit/Check Card
866 333-9337
Pre-Paid Visa Gift, Travel or Teen Card
877 850-9650


Department Email Address
Secure Email ZixCorp
General Email (Unsecure*) Email

Secure Email (with ZixCorp)

Email us anytime using Secure Mail from ZixCorp. First time users, please click this link for secure setup instructions. Learn more about DCCU's ZixCorp secure email system.

Secure Email (within eBanking)

Email us anytime using Secure Mail from within eBanking and we'll respond as soon as possible. To use Secure Mail you must be enrolled in eBanking. First time users, please contact us for secure setup instructions. Or, if you know your TLC PIN follow these instructions to self-enroll. Once you're logged in to eBanking, click the Self Service tab and you'll see Secure Mail on the top left.

*Note: Regular email is NOT a secure way to send confidential information. Thus we ask that you never send sensitive or personal information like Social Security Numbers, account numbers, credit card numbers or any type of password via regular email to Dane County Credit Union or anyone else. See above for two ways to send us secure email.

Mailing Address

PO Box 7994
Madison WI 53707-7994

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