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Phone, Email & Mail

Phone Numbers

Department Phone Number
General 608 256-5665
800 593-3228
Fax 608 284-4700
Bill Pay Inquires 833 660-0488
TLC (telephone banking) 800 724-7582
Visa Credit Card (Elan)
800 558-3424
Mastercard Debit/Check Card
800 472-3272
Mastercard Debit/Check Card
Security Call Back Number
877 253-8964
Mastercard Debit/Check Card
800 992-3808
Mastercard Benefits Assistance Center 800 627-8372
Mastercard Benefits Assistance Center (Spanish) 800 633-4466
Pre-Paid Visa Gift, Travel or Teen Card
877 850-9650
CUNA Mutual Claims Specialist
(Death, Disability, and Involuntary Unemployment Insurance)
855 400-8505


Department Email Address
Secure Email Within eBanking
General Email (Unsecure*) [email protected]

Secure Email (within eBanking)

Email us anytime using Secure Mail from within eBanking and we'll respond as soon as possible. To use Secure Mail you must be enrolled in eBanking.

eBanking Login

*Note: Regular email is NOT a secure way to send confidential information. Thus we ask that you never send sensitive or personal information like Social Security Numbers, account numbers, credit card numbers or any type of password via regular email to Dane County Credit Union or anyone else. See above for two ways to send us secure email.

Mailing Address

PO Box 7994
Madison WI 53707-7994


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