DCCU Celebrates Hispanic Heritage Month

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Hispanic Heritage Month
DCCU celebrates Hispanic Heritage Month

Each year, Americans observe National Hispanic Heritage Month from September 15 to October 15, by celebrating the histories, cultures and contributions of American citizens whose ancestors came from Spain, Mexico, the Caribbean and Central and South America. DCCU celebrates our Hispanic staff and community all year long and are proud to recognize Hispanic Heritage Month. Continue reading DCCU Celebrates Hispanic Heritage Month

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Meet The DCCU Staff – Lending Director, Josh Rounds

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DCCU's Lending Director
DCCU’s Lending Director

Most of the feedback we receive from members is positive comments about our awesome staff. We thought it would be fun for members to get to know different staff members a little bit more with our staff interview blog series. The latest standout is Dane County Credit Union lending director, Josh Rounds.  Continue reading Meet The DCCU Staff – Lending Director, Josh Rounds

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Community Involvement: Volunteering At River Food Pantry

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Volunteering at River Food Pantry
Community volunteering by Dane County Credit Union staff.

Community involvement is a cornerstone of DCCU’s values and River Food Pantry has become a favorite place for staff volunteering. Our DCCU Cares group has helped there nearly handful of times. After the last visit we asked a few of our volunteers about their experience. Continue reading Community Involvement: Volunteering At River Food Pantry

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Latino Career Ignitor Program A Success!

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Dane County Credit Union is part of an amazing local program aimed at igniting Latino careers at credit unions. The 10 week program helps Latinos build job skills and consider career opportunities in the financial industry. DCCU has already hired 2 graduates of the program!

Watch the video to see more about this great community program and hear from Dane County Credit Union’s President, Jon Lowrey.

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New Teller Experience at DCCU’s E. Washington Ave. Branch

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Transcript of Video

Title: An exciting new experience from Dane County Credit Union.

The technology of tomorrow is here today. Introducing a new and exciting teller experience for you – Interactive Teller Machines.

So…what is that? It’s technology with a personal touch. We’re redefining your teller experience at the East Washington Avenue branch of DCCU. It’s like an ATM that you can interact with. Think of it like video chatting and on the other side of the screen is one of our friendly and familiar DCCU staff people. They’ll help you with deposit, withdrawal or payment transactions.

The new teller experience is faster, simpler and more secure. You’ll enjoy greater privacy, more efficiency and less waiting time because there are no deposit slips to fill out.

Just touch the screen to get started and one of our friendly staff will be there to guide you along the way. Plus our member service staff is still in the branch to assist you.

We’re here to make life easier for YOU!

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Top Madison Credit Union Trend: Interactive Teller Machines

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DCCU gets ready to launch Interactive Teller Machines
ITMs are coming to DCCU

Every time a new Madison credit union trend comes along, members get nervous. When ATMs (Automatic Teller Machines) were first introduced in the 1960s, it was really the beginning of online, digital banking. With improvements in programming, accessibility and security features, it’s hard to imagine life today without them on nearly every block. Next came online home banking and many members were skeptical. But more than 15 years later, it’s better and safer than ever and new members expect it to be an option. Continue reading Top Madison Credit Union Trend: Interactive Teller Machines

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Meet The DCCU Staff – it’s Krissy!

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DCCU staff member, Krissy
Meet DCCU’s Trainer, Krissy!

Our latest standout in our staff interview series is Dane County Credit Union trainer, Krissy. She does it all for our employees, from training them when they’re new to ensuring they continue serving members as best they can. Though members may not often see her, as she works behind the scenes, you can be sure that she’s a vital part of our team. Continue reading Meet The DCCU Staff – it’s Krissy!

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