Happy Holidays and Happy New Year!
2016 was an exciting year at Dane County Credit Union (DCCU). Your financial cooperative had very good growth in loans and savings, new members and financial strength. This chart illustrates the strength of these numbers through November (final numbers for December are not yet in).
New Services to Make Life Easier
We have implemented awesome new services for DCCU members, including a new mortgage loan program led by a talented new mortgage staff person; and new business services including new business lending capability. We are also developing a new branch model at our East Washington location. I look forward to your feedback as you begin to experience changes that we are developing for the future.
Critical Safety Advice
As Yahoo announces the unfortunate hacking of 1 billion records with them, we are again reminded of the potential for fraud that commonly exists for all of us every day.
Fraud comes in many forms; fraudulent debit and credit cards, fake offers of lottery winnings, hacked information at merchants and counterfeit checks just to name a few. In the last three months alone, DCCU has worked with members 30 times on counterfeit debit card transactions!
What can we do about it? One thing you can do is get our “Card Valet” app. This allows you to turn your debit card on and off and has many other features as well. Contact an MSR at the credit union for assistance.
As a credit union, when we are notified of a compromise, such as the large one at Target a few years ago, we typically close and reissue the affected cards.
More recently there has been a lot of news regarding card skimmers, where the fraudsters steal the card information and create counterfeit cards. The new EMV chips will prevent some of this, but the best defense for us as consumers is to keep our information to ourselves.
Guard Your Personal Information
We all have to be a little skeptical sometimes. Don’t let others have access to your cards, don’t share your PIN, keep a close eye on your account statements and let us know if you see anything inappropriate. But most of all, do not give out your personal information to anyone who calls, who writes, or who emails you. If they have a legitimate reason for speaking to you, they will have the information that is confidential to your relationship with them.
Turn to DCCU for Advice and Protection
We are your trusted financial counselors; you can call us anytime to discuss things that you feel are suspicious. We will always have your best interest in mind.
Thank you for your membership and have a safe, happy and prosperous year ahead.